If you are not completely satisfied with your order you can send it back to us within 14 days. Please let us know by sending an email to firstname.lastname@example.org
We will refund the total amount minus shipping costs. We cannot refund your extra shipping costs for sending it back. We advise you to send it with a tracking code.
We can only refund unworn, undamaged jewelry in the original package. If an item is delivered broken we’ll refund your additional shipping costs and we’ll replace it for a new item.
Personalized and handmade jewellery
We do not offer returns or exchanges on custom made pieces
If we made a mistake on your order, we are happy to fix or remake your order. Please reach out to us at email@example.com.
If the item has been damaged by the customer there will be a charge for this service. Please contact us at firstname.lastname@example.org and we will give a quotation regarding the repair costs.
We take pride in our craftsmanship and want you to love wearing your jewelry.
If you have any questions about your order or about the pieces on our website, please send an email to us at email@example.com or call the studio at 0031(0)6 48974653